Policy & Terms

Terms of Sale

All orders are shipped through USPS priority mail. We will send an email confirmation as soon as your order is processed and again when the order is shipped with the tracking number.

All orders outside of the United States could be subject to import duty and tax. We do not know what these charges could be and if contacted via our shipper, you will need to pay these charges in order to receive your order.

If for any reason you are not satisfied with your purchase, you may return the item within 30 days of order for an exchange or store credit. We can accept returns via shipping or in store. Please contact us prior to any returns or exchanges. The return item must be in its original sellable condition with product packaging and mailed in an appropriate size shipping box.

We ask that you pay for return shipping (USPS, FedEx, or UPS), and to send us your tracking number once the shipment has been mailed. We cannot be responsible for items lost in the mail.

If your item arrives damaged, please contact us as soon as possible.

Please feel free to ask any questions prior to ordering to avoid confusion about your item, we will gladly offer assistance.


Special Special
44 East 1st Street, Storefront West, New York, NY 10012

Sales tax
Applicable sales tax will be applied according to the shipping destination.

Wholesale orders will be considered for select retailers. If you are interested in carrying our products in your retail setting, please introduce yourself and space via email. Wholesale prices and minimum quantities will be supplied by request.

Feedback is always welcome! Please report any technical difficulties you encounter on the site as well as any questions, comments or complaints to info@specialspecial.com




Special Special Terms and Conditions of Use

This Web site, “specialspecial.com” is operated by Special Special Productions LLC, (“Special Special”). Special Special can be contacted at info@specialspecial.com. Special Special is located in New York, New York and all Merchandise will be shipped from this location. Should customers have any questions and prefer to speak with Special Special via Phone, please email Special Special at info@specialspecial.com with your phone number, best time to call (Morning/Afternoon/Evening), and the subject of your inquiry. A member of the Special Special team will attempt to contact you.

By accessing this web site and/or checking the box labeled “I Accept”, you are agreeing to be bound by these Web site Terms and Conditions of Use, Cookies, Policies and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site or making purchases from Special Special. The materials contained in this web site are protected by applicable copyright and trademark law and governed by the laws of New York State, United States of America.

In no event shall Special Special or its artists, designers, and suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Special Special’s Internet site, even if Special Special or a Special Special authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you depending on your location.

The materials appearing on Special Special’s web site could include technical, typographical, or photographic errors. Special Special does not warrant that any of the materials on its web site are accurate, complete, or current. Special Special may make changes to the materials contained on its web site at any time without notice. Special Special does not, however, make any commitment to update the materials.


Special Special has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Special Special of the site. Use of any such linked web site is at the user’s own risk.


Special Special may revise any policies, terms, or conditions of use for its Web site at any time and without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to this Web site, Special Special Policies, Terms and Conditions of Use or any items related to any and all aspects of the Special Special business shall be governed by the laws of the State of New York without regard to its conflict of law provisions. For international customers, any claim relating to this Web site shall also be governed by the laws of the State of New York, United States of America. Special Special is located and solely operates from its office in New York, New York, USA, and as such asserts that the laws of the State of New York shall govern any and all claims without regard to its conflict of law provisions with other jurisdictions and laws, including the laws of jurisdictions outside of New York State and the United States of America.

Privacy Policy

Your privacy is very important to Special Special. Accordingly, the Privacy Policy of Special Special has been developed and explained below in order for customers to understand how Special Special may collect, use, communicate and disclose personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.  We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices and answer any questions relating to the management of personal information. Please contact Special Special at info@specialspecial.com with any questions.

Special Special is committed to conducting business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained by the Special Special business.

All users of this Web site agree that their access to and use of this Web site are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user’s own risk. These terms and conditions further are subject to change at any time without prior notice. Any such changes will be reflected on the Terms and Conditions page of the Special Special Web site. Special Special is not liable for any conditions of a Third Party or related site that customers may link to or interact with from specialspecial.com. Customers may agree to abide by Terms and Conditions of Use for Third Parties that is different from the standards of Special Special.

Listed below are the customer related policies that detail Special Special business practices and services offered to Special Special customers.

Customer Service/Contact Policy:

Please contact Special Special at shop@specialspecial.com with any questions, comments or general inquiries. We will generally respond within 2 business days. Press inquiries should be directed to info@specialspecial.com.

For any special requests, please utilize info@specialspecial.com to contact Special Special. Special Special will attempt to fulfill any special requests such as alternative, higher-cost shipping options. Special Special cannot guarantee that all special requests can be fulfilled. For more information or questions relating to the Special Special Customer Service policies, Terms and Conditions, or any other aspect of the Special Special business standards and practices, please email Special Special at info@specialspecial.com.